Expatriate Forums in Singapore

The following are some of real common examples of how a customer may get ripped
off. These are just tip of the iceberg.

•Quoting price without GST. You realize that without a price
tag, they are free to quote whatever price they want. For example, if you ask
one of the staff and the staff quote you a price with GST inclusive, and the
next moment if you are serviced by another staff, the price quoted is yet to
include the GST and worse, they pretend to keep silent on the “discrepancy”
until they have written a receipt that add “extra” GST. By then, it is too late
to reject it as they say it is impossible to cancel the receipt. You will soon
find that you are surrounded by their “gang” when you start arguing with them.


•Removing the item. Assuming that you purchase many items
from them, they will place the items into the bag before you after you pay them,
and distract you with other things while in the meantime taking a item out of
the bag. The moment you walk out and find out that a item is “lost”, it is too
late. They insist that they already put the item right before your eyes and that
you have “lost” them. Therefore, always recheck the items again before them
prior to stepping out the shop. Call the police immediately if any item is lost
they refuse to acknowledge that because this is thief.

•Modifying receipt. They will write a receipt before you
listing all the items you purchased and purposely withhold the receipt. Those
items will be displayed before you. But once you paid them, a new receipt will
be issued with lesser items and higher item pricing, and once you unknowingly
take the receipt without checking (since you have witnessed that they have
written all the items in the receipt in the first place), they will put those
items from new receipt into the bag. When you question them why they didn’t put
the remaining item, they say that it is not in your received receipt. asking you
if you want to pay for those remaining items.

•Purchasing in bundle. If you are buying a item that sound
too good to be true, you realize that you end up paying more because they will
add some items that mark-up ridiculously high without telling you that the item
you purchase only offer in bundle. They will quickly hand you the receipt
without explaining that the deal come in the bundle. Once the receipt written,
they will display hooligan behaviour, intimidating you if you reject the "deal”.

"taken from http://www.simlimsquareshopping.com "